Ubuntu 10.04 Lucid
Upgrading from Hardy
Due to the way Brightboxes are built, you can't upgrade Ubuntu inside a Brightbox. Attempting to do so will break your Brightbox - it will not boot and cannot easily be made to boot.
Currently, the only supported way to upgrade is to file a support ticket with us and we'll wipe and rebuild your Brightbox. This will require a few minutes downtime of the box and redeployment of your app.