====== The Brightbox Help Desk ======

Unless you have a [[hhttp://www.brightbox.co.uk/services/support-plans|support plan]] with us, our primary responsibility is to ensure that our systems and networks are working as normal.

To make support requests, use the "Helpdesk" section in your Brightbox control panel:

[[https://control.brightbox.co.uk/customer/support]]

Or you can send email directly to <support@brightbox.co.uk>

Destructive, security-related or chargeable requests must be made via the control panel, which is authenticated.

===== Other help =====

If you don't have a support plan and you the problem isn't directly with our systems or networks, then a good place to start is the help forum at [[http://forum.brightbox.co.uk]]

This is monitored by Brightbox staff who will still try to help you.